Post by hondacat on Nov 8, 2014 7:58:08 GMT -5
this from a customer
I hate Raymarine rant / Looking for vendor quotes - new electronics
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My boat has a comprehensive Raymarine system that was installed when I took delivery. It consists of 2 E120s, DSM 300, SeaTalk HS, 4KW Open Array radar, and some other ancillary Raymarine products to round out the package.
All was so so until this January when I learned that Raymarine was 'upgrading' DSM 300s made in Mexico for Made in Hungary units. I thought that was great so I sent in my Mexico made unit. To my surprise they upgraded it to an 'all new and improved' CP 300. Well the results of this upgrade have been terrible to say the least. So terrible that I recently bought in the used market a Hungary made DSM 300. It worked ok at first but now I have the dreaded 'ping inactive' problem associated with this unit. It is on its own power source, an AGM group 31 battery.
I also have the screen flash problem on the E120s when they are dimmed or in night mode and occasionally have the 'lost GPS fix' alarm.
I have tried Raymarine's poor excuse for technical service forum but get the usual runaround mostly placing blame back on me, the end user. 'Is the software up to date?' 'Is the power source good?' blah blah blah...
I am sick of all of this BS.
So....after that rant, I am looking for vendors here on THT to quote me for a new comparable (NON RAYMARINE) system.
Garmin is a huge favorite, I'd also consider some of the newer Simrad units. I'd want;
2 x 12 displays. (prefer no touch screen)
sounder
open array radar (4kw would be ok, but prefer 6)
AIS not required
XM weather not required but could add later
any other items to make system work
Sorry for the rant. Thanks for reading.
I hate Raymarine rant / Looking for vendor quotes - new electronics
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My boat has a comprehensive Raymarine system that was installed when I took delivery. It consists of 2 E120s, DSM 300, SeaTalk HS, 4KW Open Array radar, and some other ancillary Raymarine products to round out the package.
All was so so until this January when I learned that Raymarine was 'upgrading' DSM 300s made in Mexico for Made in Hungary units. I thought that was great so I sent in my Mexico made unit. To my surprise they upgraded it to an 'all new and improved' CP 300. Well the results of this upgrade have been terrible to say the least. So terrible that I recently bought in the used market a Hungary made DSM 300. It worked ok at first but now I have the dreaded 'ping inactive' problem associated with this unit. It is on its own power source, an AGM group 31 battery.
I also have the screen flash problem on the E120s when they are dimmed or in night mode and occasionally have the 'lost GPS fix' alarm.
I have tried Raymarine's poor excuse for technical service forum but get the usual runaround mostly placing blame back on me, the end user. 'Is the software up to date?' 'Is the power source good?' blah blah blah...
I am sick of all of this BS.
So....after that rant, I am looking for vendors here on THT to quote me for a new comparable (NON RAYMARINE) system.
Garmin is a huge favorite, I'd also consider some of the newer Simrad units. I'd want;
2 x 12 displays. (prefer no touch screen)
sounder
open array radar (4kw would be ok, but prefer 6)
AIS not required
XM weather not required but could add later
any other items to make system work
Sorry for the rant. Thanks for reading.