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Post by hondacat on Aug 16, 2015 12:42:58 GMT -5
To all our regular and repeat customers Calumet marine will be raising its labor rates the 1st of the year
if you have any thing needed done and been putting it off you might want to get it done soon
we need to raise out rates at least to the average of other shops to keep good help and possibly attract some new help we believe our service on motors and electronics to be far superior to our competition we believe we deserve at least what they are charging for labor we hope our customers will feel the same way fact is we do more in a hours time than most or all of the shops around especially the diagnostics portions of the work we do fixing is often the easy part compared to the actually figuring whats wrong
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Post by hondacat on Sept 4, 2015 6:00:33 GMT -5
The last staw a customer comes in and tells us " I was at brand X big box store and asked the service department what their labor rate was ? After he told them 110.00 per hour Our customers commented calumet marine only charges 90.00 per hour And the service writer tells him "they must know what their labor is worth" We spend hour fixing this places fuck ups all the time we try to keep our customers in the game with out breaking their budget i guess this is proof positive we where long over due for a labor rate increase
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